Additional Resources
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Current Multi-State Examination Modules
- Advance notice V.1_2015 – Draft / Correspondence
- Board and Management Oversight-V.3 February 2016 Board and Management Oversight-V.3 February 2016
- Call Review Module-V.3 February 2016 docx Call Review Module-V.3 February 2016 docx
- Collection Letter Module-V.3 February 2016 Collection Letter Module-V.3 February 2016
- Collection Note Review Module-V.3 February 2016 Collection Note Review Module-V.3 February 2016
- Compliance-Compliance Audit-V.3 February 2016 Compliance-Compliance Audit-V.3 February 2016
- Compliance-Consumer Complaint Response -V.3 February 2016 Compliance-Consumer Complaint Response -V.3 February 2016
- Compliance-Monitoring and Corrective Action-V.3 February 2016 Compliance-Monitoring and Corrective Action-V.3 February 2016
- Compliance-Policies and Procedures-V.3 February 2016 Compliance-Policies and Procedures-V.3 February 2016
- Compliance-Training-V.3 February 2016 Compliance-Training-V.3 February 2016
- Debt Collection Procedure Manual_2015 – Draft / Procedural Guidance
- EIC Guidelines-V.1_2015 – Draft / Procedural Guidance
- Engagement Letter-States only-V.1_2015 – Draft / Correspondence
- Engagement Letter-with cfpb-V.1_2015 – Draft / Correspondence
- Exam closing letter-satisfactory response-V.1_2015 – Draft / Correspondence
- Exam Report Cover Letter-V.1_2015 – Draft / Correspondence
- Financial Module-V.3 February 2016 Financial Module-V.3 February 2016
- Information Request – REV – 1/2016 Information Request – REV – 1/2016
- Master Request List Tracking Spreadsheet template V.1_2015 – Draft / Information Request Tracking Tool
- NACARA_Agreement_Protocol_2015 – Draft / Formative Document
- Payment Processing Module-V.3 February 2016 Payment Processing Module-V.3 February 2016
- ROE 9.3.15 Sample_2015 – Draft / Multi-State Report of Examination Sample
- Training Interview Module-V.3 February Training Interview Module-V.3 February
- TRAS_2015 – Draft / Transaction Remittance Analysis Spreadsheet
- Trust Account Module-V.3 February 2016 Trust Account Module-V.3 February 2016
Prior Drafts - Multi-State Examination Documentation
- Information Request_2015 – Draft / Multi-State Information Request
- CMS Procedures_2015 – Draft / Procedural Guidance
- CMS Module-V.1_2015 – Draft / Examination Module
- Call Review Module-V.1_2015 – Draft / Examination Module
- Trust Account Module-V.1_2015 – Draft / Examination Module
- Training Interview Module-V.1_2015 – Draft / Examination Module
- Payment Processing Module-V.1_2015 – Draft / Examination Module
- Financial Module-V.1_2015 – Draft / Examination Module
- Collection Note Review Module-V.1_2015 – Draft / Examination Module
- Collection Letter Module-V.1_2015 – Draft / Examination Module